Position Available: Assistant Store Manager
Status: Full-Time
Location: Copper
Breeze Assistant Store Managers assist in managing the sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.
Job Responsibilities:
• Generate sales, demonstrate and maintain a professional standard of guest service
• Assist Store Manager in maintaining an enthusiastic and professional standard of guest service
• Provide training resources for employees in POS, product knowledge, guest service, and sales
• Administer company policies and guidelines
• Assist Store Manager in communicating company values and goals to the employees
• Assist Store Manager in monitoring and controlling a daily payroll budget
• Maintain merchandising and cleanliness standards
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Recruit and assist in training and maintaining a quality core staff
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policies and standards
• Other duties as assigned
Qualifications:
• High school diploma of equivalent - Required
• 1 year of retail experience - Required
• 1 year of supervisory experience - Required
• Proficient in Microsoft Office applications - Required
• English fluency - Required
• Excellent communications skills both written and verbal - Required
• Self-motivated with the ability to multi-task - Required
• For All Mountain operations snowsports background - Required
• Experience in Rental industry - Preferred
• Familiarity with rental and retail POS systems - Preferred
Position Available: Sales Associate
Status: Full-Time & Part-Time
Location: Copper
Breeze Ski Rental's Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.
Key Responsibilities and Accountabilities:
• Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
• Establish professional, yet personalized rapport with customer upon contact; by phone or in person
• Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
• Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
• Stocks shelves, counters, or tables with merchandise.
• Promote extended warranty/maintenance agreements, parts and accessories purchase
• Other duties as assigned
Qualifications:
• Ability to stand and move in an active, team-oriented environment for extended periods - Required
• Ability to routinely lift merchandise, packages, and other items of at least 25 pounds -Required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - Required
• Basic computer skills - Required
• Strong customer service skills - Required
• Ability to work a flexible schedule; including nights, holidays and weekends - Required
• Previous retail sales experience - Preferred
• Previous bicycle industry experience - Preferred
Position Available: Supervisor
Status: Full-Time
Location: Copper
Breeze Ski Rental Supervisors are responsible for assisting in the management of the sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.
Key Responsibilities:
• Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service
• Assist Store Manager in maintaining an enthusiastic and professional standard of guest service
• Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
• Role model and administer company policies and guidelines
• Assist Store Manager in communicating company values and goals to the employees
• Assist Store Manager in monitoring and controlling a daily payroll budget
• Manage inventory control and meet or exceed inventory goals
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Create a rewarding environment in which to work, generate a team atmosphere
• Maintain all company paperwork according to policies and standards
• Other duties as assigned
Qualifications:
• Ability to stand and move in an active, team-oriented environment for extended periods - Required
• Ability to routinely lift merchandise, packages, and other items of at least 25 pounds -Required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - Required
• Snowsports background - Required
• Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - Required
• Strong customer service skills - Required
• Self-motivated with the ability to multi-task - Required
• Ability to work a flexible schedule; including nights, holidays and weekends - Required
• Previous supervisory experience - Preferred
• Experience with rental and retail POS systems - Preferred
• Experience in the retail industry - Preferred
Position Available: Rental Technicians
Status: Full-Time & Part-Time
Location: Copper
The responsibility of Ski and Snowboard Technicians is to assist in store service operations, to expertly provide quality tunes and repairs, and offer a world-class customer experience, contributing to the success of the team and the entire company.
Key Responsibilities and Accountabilities:
• Acknowledge customers quickly and courteously
• Determine customer equipment needs
• Assist in generating sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Adhere to a all company policies and guidelines
• Maintain organization and cleanliness standards
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policy
• Communicate with store management to achieve a seamless customer experience and maximize profitability
• Service and repair customer merchandise according to established guidelines
• Adhere to safety procedures regarding use of tools and equipment
• Other duties as assigned
Qualifications:
• Basic computer skills - Required
• English fluency - Required
• Experience with basic service tools and machinery - Required
• Strong customer service skills - Required
• Winter sports background - Preferred
• Ski and snowboard technician certified - Preferred
Position Available: Service Technicians
Status: Full-Time & Part-Time
Location: Copper
To assist in store services operations, to expertly provide quality tunes and repairs,and offer world class customer experience, contributing to the success of the team and the entire company.
Essential Job Responsibilities:
• Acknowledge customers quickly and courteously
• Determine customer equipment needs
• Assist in generating sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Adhere to a all company policies and guidelines
• Maintain organization and cleanliness standards
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Maintain all company paperwork according to policy
• Communicate with store management to achieve a seamless customer experience and maximize profitability
• Service and repair customer merchandise according to established guidelines
• Adhere to safety procedures regarding use of tools and equipment
• Other duties as assigned
Qualifications:
• English fluency
• Experience with basic service tools and machinery required
• Strong customer service skills
• Winter sports background preferred
